This form must be filled out in its entirety. If it is not filled out completely, the City of Mendota Heights will use their discretion responding to the complaint. Please be as accurate and concise as possible so that we may assist you! Please note that this is not the only way that complaints are handled and discretion is used to determine the urgency of the complaint.
Property Maintenance complaints will usually be inspected within five (5) business days of receiving the complaint. Occasionally seasonal workload may delay the inspection beyond that timeframe. Should the City of Mendota Heights find the address or individual in violation, the City will send a notice and work directly with the property owner. The property owner will have an allotted amount of time to come into compliance.
Should the property owner choose not to respond, a Citation may be issued. This citation is a civil fine. The process can take considerably longer for compliance. Some complaints are not items covered by the City of Mendota Heights ordinances. In these cases, warnings and citations shall not be sent.
City Ordinances require us to follow a set procedure of inspection, abatement notice, time for correction and re-inspection. It may take some time for the correction to be seen by a complainant. Complaints are followed up on in the order received unless there is an imminent hazard to life or property.
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